Terms & Conditions

1. About These Terms

These Terms and Conditions (“Terms”) govern your access to and use of the Valuation Discussion Hour website, membership platform, tools, calculators, masterclasses, and related content and services (collectively, the “Platform”), operated by Meto Properties (Pty) Ltd, registration number 2018/229062/07, of 1st Floor, 69 Voortrekker Street, Malmesbury, 7300, South Africa (“VDH”, “we”, “us”, or “our”).

By creating an account, purchasing a membership or masterclass, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

2. Who We Are

Valuation Discussion Hour is a professional community and learning platform for property valuers, providing bi-weekly discussion sessions, forums, calculators and cross-check tools, an evidence log and sales map, courses/masterclasses, and reference content on valuation practice.

Membership tiers are a free VDH Observer level and paid VDH Candidate and VDH Member levels, billed monthly or annually, as described on our Membership page. Firms may subscribe as Contributors on an annual, invoiced basis. Seats, logo placement and any firm-level reporting are as described on the Membership page, and the Contributor refund and cancellation terms are set out in our Refund & Cancellation Policy. Masterclasses may be purchased separately from membership.

3. Eligibility and Accounts

You must provide accurate information when creating an account and keep your login credentials confidential. You are responsible for all activity under your account.

Candidate-tier membership is for SACPVP candidate valuers and students. We may ask for proof of current candidate registration or enrolment, and may revoke Candidate-tier access if proof is not provided or lapses.

4. Not Professional Advice

Content on the Platform — including calculators, methodology guides, market data, case law summaries, and discussion content — is provided for general professional education and reference purposes only. It does not constitute a formal valuation, and does not constitute legal, financial, or individualised professional advice.

Calculators and cross-check tools are designed to assist registered valuers in testing assumptions and methodology; they do not replace professional judgement, and all outputs require interpretation by a suitably qualified and registered practitioner. You remain solely responsible for any valuation, report, or professional opinion you produce using our tools or content.

5. Fees, Billing and Payment

Membership fees are billed monthly or annually as selected at signup, in South African Rand, and processed through our third-party payment gateway, PayFast. Masterclass fees are once-off charges for access to the relevant course materials.

By subscribing or purchasing, you authorise us (via PayFast) to charge your selected payment method for the applicable fees on a recurring (for memberships) or once-off (for masterclasses) basis.

Prices may change from time to time; we will give existing members reasonable notice before a price change takes effect on their next billing cycle.

6. Cancellation and Refunds

Cancellation and refund terms are set out in our Refund & Cancellation Policy, which forms part of these Terms.

7. Intellectual Property

All content on the Platform — including text, summaries, case law write-ups, calculators, templates, videos, and design — is owned by or licensed to VDH and is protected by copyright. You may use it for your own professional reference.

You may not copy, redistribute, resell, or publish our content elsewhere, or share your membership login with others, without our prior written consent. Where third-party copyrighted material (e.g. academic papers, legislation, or case law) is referenced, we do not host or redistribute full-text copies where the source restricts this — see the applicable copyright note on the relevant page.

8. Acceptable Use

You agree not to use the Platform to violate any law, infringe on the rights of others, upload harmful code, scrape or bulk-extract content, or share your account access with non-members. We may suspend or terminate accounts that breach these Terms.

Evidence Log, Sales Map and Benchmarks

The market evidence on the Platform, including the Evidence Log, the Sales Map, the Listed Sector Valuation Benchmarks and any data sent to your browser to display them, is compiled by VDH at its own cost. It is made available to you for your own professional use only. You may consult it and refer to individual entries in your own work.

You may not, whether manually or by automated means:

(a) scrape, crawl, harvest or bulk-download the evidence, or copy it systematically or in substantial part, including by calling the Platform’s data services directly or by using scripts, bots, browser extensions or artificial-intelligence tools;

(b) compile or maintain a database or dataset from the evidence, other than working notes for a specific instruction;

(c) redistribute, publish, sell, license or otherwise share the evidence, or anything derived from it, with anyone who does not hold their own paid VDH membership, except as expressly allowed by your membership tier; or

(d) use the evidence to train, fine-tune or build an artificial-intelligence system, or to build or supplement a competing product or service.

We may monitor use of the Platform’s data services. If we reasonably believe this clause has been breached, we may suspend or terminate the account concerned in line with our Refund & Cancellation Policy, and we reserve all our other rights and remedies. Firms that wish to use the evidence more widely may contact us about a written licence.

9. Availability and Changes to the Platform

We aim to keep the Platform available but do not guarantee uninterrupted access. We may add, change, or remove features, tools, or content from time to time.

10. Limitation of Liability

To the maximum extent permitted by law, VDH will not be liable for any indirect, incidental, or consequential loss arising from your use of the Platform, including reliance on calculators, tools, or content in the preparation of a valuation or professional opinion.

Nothing in these Terms limits liability that cannot lawfully be excluded under South African law, including the Consumer Protection Act 68 of 2008, where applicable.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and any dispute will be subject to the jurisdiction of the South African courts.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after a change takes effect constitutes acceptance of the updated Terms.

Last updated: 15 September 2026.

13. Contact Us

Questions about these Terms can be sent to philip@valuationdiscussionhour.com.